Second pass at: Why chargeback is not the safety net people assume Writing it up because I had to work it out twice and would rather nobody else did.
Asking about the record rather than the transfer.
Every order leaves a trail: an order reference, a dated confirmation, an amount, a currency, and whatever the seller sends back. Six months later the trail is the only thing you have.
What belongs in that record, in what order, and what do people wish they had written down at the time?
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